ClosedInk

Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By using ClosedInk ("the Service"), you agree to these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.

2. Service Description

ClosedInk provides electronic signature services that enable users to send, sign, and manage documents with legally-binding electronic signatures. The Service complies with the ESIGN Act (U.S.), UETA (U.S.), and eIDAS (EU) regulations.

3. Partner Integration

ClosedInk is accessed through Partner applications via API integration. Partners are responsible for:

  • Obtaining user consent before enabling ClosedInk for their users
  • Disclosing data sharing with ClosedInk in their privacy policy
  • Providing users the ability to revoke consent
  • Maintaining the security of their API keys

4. Electronic Signatures

Electronic signatures executed through ClosedInk are legally binding. By using the Service to sign a document, you agree that your electronic signature is the legal equivalent of your manual signature. ClosedInk maintains tamper-evident audit certificates as evidence of each signing event.

5. API Usage & Rate Limits

API access is governed by the Partner's subscription tier. Rate limits apply. Using the API for unauthorized purposes, attempting to circumvent authentication, or exceeding rate limits may result in suspension or termination of access.

6. Intellectual Property

ClosedInk and its branding, logos, and technology are the property of ClosedInk. Partners retain ownership of their documents and data. ClosedInk does not claim ownership over Partner content.

7. Limitation of Liability

ClosedInk is provided "as is" without warranty. We are not liable for damages arising from use of the Service, including but not limited to document errors, signing disputes, or data loss. Our total liability is limited to the fees paid for the Service in the 12 months preceding the claim.

8. Termination

Partners may stop using ClosedInk at any time. Upon termination, completed signed documents remain accessible. Pending envelopes may be voided. We may suspend or terminate access for violation of these terms or non-payment.

9. Governing Law

These terms are governed by the laws of the State of Delaware, United States. Any disputes shall be resolved through binding arbitration.

10. Contact

For questions about these terms: legal@closedink.com